Privacy Notice

1. Who we are

This Privacy Notice describes how Love LTL Logistics LLC ("we," "us," "our"), trading as Love Your Life Training, collects and processes your personal data when you visit our website or purchase a course. We are the data controller of the personal data described here.

Questions about this notice or your data can be sent to privacy@loveyourlife.training.

2. Categories of personal data we collect

• Account data — your name and email address, used to create your account and grant course access.
• Authentication data — sign-in tokens (we use passwordless magic links; we do not store passwords).
• Course usage data — which lessons you've opened, your progress, and timestamps. We use this to deliver the course and enforce our refund policy.
• Support communications — messages you send us and our replies.
• Technical data — IP address, browser type, device identifiers, and basic usage telemetry, collected automatically to operate and secure the service.

Payment card details are not collected or stored by us.

3. Purposes and legal bases

• Provide the courses you purchased — performance of our contract with you.
• Authenticate you and secure the service — legitimate interest in protecting accounts and preventing fraud.
• Process refunds and resolve disputes — performance of contract and legal obligations.
• Service announcements about your purchase — performance of contract.
• Marketing emails about new courses — only with your consent, which you can withdraw at any time via the unsubscribe link.
• Comply with legal obligations — including tax, fraud, and consumer-protection law.

4. How long we keep data

We keep account and purchase records for as long as your account is active and for up to 7 years afterward to comply with tax and accounting law. Support correspondence is kept for up to 3 years. Marketing-consent records are kept until you withdraw consent plus 3 years to evidence the withdrawal.

5. Who we share data with

We share personal data only with the categories of recipients below, and only as needed for the purposes above:

• Hosting and infrastructure providers — to host the website, the course content, and the database (under written data processing agreements).
• Email delivery providers — to send sign-in links and service emails.
• Professional advisers — accountants and legal counsel where reasonably necessary.
• Authorities — where we are required to disclose by law or to protect our legal rights.

We do not sell your personal data and we do not share it with advertisers.

6. U.S. customers only

Our courses are sold and delivered only to customers located in the United States. We do not knowingly accept orders from outside the U.S. Some of our service providers (such as hosting and our payment processor) may store or process personal data in U.S. data centers.

7. Your rights

U.S. customers — including residents of states with consumer privacy laws (such as California, Colorado, Connecticut, Virginia, and others) — may have the right to access, correct, delete, or receive a copy of the personal data we hold about them, and to opt out of certain processing. To exercise any of these rights, email privacy@loveyourlife.training. We respond within 45 days.

8. Security

We use appropriate technical and organisational measures to protect your personal data, including encryption in transit, encrypted storage, scoped database access controls, and least-privilege access for staff. No system is perfectly secure, but we work hard to keep your data safe.

9. Cookies

We use only strictly necessary cookies — for sign-in sessions and to remember your purchase. We do not use third-party advertising or cross-site tracking cookies.

10. Changes to this notice

We may update this notice from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be communicated by email or via a prominent notice on the site.